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Before Big Sur, you could drag something to the very edge of the screen where the Trash dock icon is located, release the mouse and the file would get trashed. Now you have to move upwards a few pixels to actually hit the Trash. Seems like Big Sur is all about that sweet pixel-precision.

I wonder how much longer the Apple icon in the menu bar will remain infinitely large.

Thanks Fuchen for the submission!

As the most annoying year in recent history draws to a close, we wanted to look back on it a bit – it was the first full year of us doing this fun little blogging project. A huge shoutout to the grumpy website, which inspired us to start documenting all the annoying things we used to just send each other via instant messengers.

At the beginning of this year we joked that it would be funny if we managed to get to 100 followers on Twitter by the end of the year – as of now we’re way past 250. We’re really happy that so many of you can relate to our grievances, thanks for making our 2020 a bit more fun!

We independently looked through all our (140!) posts of this year, and these are the ones we both chose as our favorites:

By the way, we love to hear about the annoying things you encounter. Recently we added a submissions page to answer frequent questions regarding that. (We even got some requests for sponsored posts, can you believe it?! We’re not opposed to it completely, but it has to feel right – and so far it hasn’t.)

Here’s to a less annoying 2021! 🎉

Sorting by date. Some mails look identical, but they are not, sorry for the rather confusing screenshot. Also the topmost email did not actually arrive after the two emails below it, it’s not an email delivery issue. I got the three DPD emails at 17:30. They sat in there until eleven pm, then the two new mails from Twitter came, and this is how they are sorted. Force quitting the app twice (!) solved it.

I don’t understand how the default inbox list view in the default email application on iOS can still be so damn buggy one major release after the big rewrite. I don’t know the details – as far as I understand it, they mostly built a completely new list view that is more performant and much better to use as a developer? That’s great, but if it simply does not work, that’s not really worth it then, is it?

Why can’t I get that kinda bug on my bank account instead? 💯 I’d gladly accept 130% of my next salary transaction! (I had to quit the program to stop the download after I waited for it to reach more than 150%, and I only noticed it in the first place thanks to macOS’ “Low on disk space” warning popup.)


Brief editorial note: Happy holidays, and here’s to all of us having a 130% next year! 2020 hasn’t been the easiest of years – one of the highlights for us was definitely to see with how many of you our woes resonate. Stay safe, everyone!

Adnan Aga (Thanks for the submission!) wonders – if Apple Pay is so great, why can’t it be used to buy AppleCare? I don’t want to overuse this old quote from Tim Cook, but that would seem like such an obvious integration.

I simply clicked the tracking link in the confirmation email I got from DHL. This number (I redacted it via web inspector for the screenshot) comes from you, not from me. Check yourself.

This seems to be something rather specific to my setup, because I have seen no mention of this anywhere else, but ever since upgrading to Big Sur1, both Safari and Messages crash a lot. The above is just a fraction from the past few days, going by the crash logs in Console.app it’s been one to two crashes per app and day. It happens at completely random times – sometimes one or both will have crashed during sleep and I’m greeted by the dialog when opening up the laptop again. Sometimes it happens during idle when one of the apps is just open in the background. Most often it happens exactly when I’m switching back to either app, and as far as I can tell, only when I’m using the Dock icon, never with Cmd+Tab.

I’m mentioning this detail because another annoying detail is hiding there. For the first few times I almost didn’t notice these “crashes upon clicking the Dock icon to switch to that app”. Because the crash report takes a pretty long time to even popup, but the app crashes absolutely instantly. During normal usage this makes it seem like my click simply wasn’t going through: I click Messages.app, it crashes within a millisecond of that click. I’m confused as to why Messages.app is not showing after I switched to it by clicking the Dock icon. My mouse cursor is still above the Dock icon, so I click again. Messages.app now restarts, also very quickly, and my end goal is achieved: Messages.app is now the frontmost app. I didn’t even notice that it crashed. I actually only found out how often this was happening when I noticed multiple crash report dialogs being open in the background when using Exposé days later. With Safari it’s more noticable, as all tabs have to reload their content after a crash.

(Submitted as FB8943123.)


  1. Also known as “macOS Pleasurable Sur” if you’re in the automated content republishing business. I’m definitely up for a macOS version with that name, anyone else? ↩︎

It’s always baffling to me that not even companies the size of Twitter have tests in place that check links in their email templates for 404 errors. How is a normal person supposed to have the slightest chance of developing a sense for security and trust online?

By the way, they still haven’t fixed the misplaced dot in their well-intended but pretty wrong “This is totally legit” info box. According to that box this link is trustworthy (except for the missing dot, of course): https://manuelgrabowski.de/totally/legit/super/secure/for/real/twitter.com/trololo/

  • starts with https://
  • contains twitter.com
  • browser displays padlock icon (open it to verify)

This image has three components: On the left is an OCR’ed PDF from my ScanSnap iX500. I have selected most of the text, and on the right side you can see two copy&paste results. In the upper half is the result directly after scanning, right after the bundled ABBYY FineReader that comes with the iX500 did its magic. In the lower half is the result after modifying (removed a blank page) and saving that same PDF in Preview.

Hard to believe, but that’s not the first time Apple messed this up. Sure, even Apple can’t account for all use cases when changing complex stuff like internal PDF handling. But:

  • The iX500 is an insanely popular and common scanner
  • I don’t know any OCR software that is more popular than ABBYY FineReader
  • macOS used to be the absolute best in class OS for dealing with PDFs by a long shot
  • IT HAPPENED BEFORE

I wish Apple was still charging for OS updates, so I could at least refund it.1 This is such a nasty bug – if you don’t already know to expect it, you will only find out months or possibly years later. I almost missed it this time, because even after modifying and saving the file it’s still not happening. You have to completely close the file and reopen it, only then will you realize that it has been destroyed.


  1. Yes, I blame only Apple for this. I’ll repeat what I told Philipp (noted Apple apologist!) when we argued about this last week after I discovered the problem: ABBYY says they don’t support Big Sur yet, that’s fine. But Apple didn’t tell me that I can’t upgrade to Big Sur when I use ABBYY. I’d be a lot less angry if there was a changelog or release notes from Apple where it says there is a known problem with OCR’ed PDFs in Preview. Their software is broken, they need to tell me. I don’t care if it only worked because they had workarounds for super shitty PDFs that ABBYY possibly produces, I just need my OS to keep working for me. This bug could hit me without even owning a scanner at all – someone sending me a PDF that I then unknowingly break before archiving it. That’s the part I’m mad about. ↩︎